Dead blue screen

[Aki]

50% of the time when I try to shut down my computer, the dead blue screen appears. It happens so often and it annoys me a lot. What is wrong with my computer?

[Tormod]

Okay, what brand is your PC, what version of Windows are you using (and which Service Packs are installed), what is your graphics card...

...and take a pen and pencil and write down the stop error which is somewhere on the page - usually in the form of a lot of numbers, like 00x00000089 at 01233232 or something.

Random BSOD on exit sounds like a driver problem. I had the same a while back and never really solved it until I replaced my graphics card so it can be a hardware problem. Or it could be a problem with conflicting drivers etc.

[Freethinker]

If your using Win 98, it's Win 98. We were working on a computer yesterday with it and it would not shut down and power off cleanly. We reminisced about the bad ole days of 98.

[Aki]

Well I'm not sure what graphic card I'm using... how can I know? And I'm on Win98, and I will write down the error number the next time the blue screen appears. As to what brand is my PC, I'm not sure either, because it's assembled with different parts, and it's not HP, Dell and so on...

[geko]

There's a couple of tools you can use to check your system out. Everest home www.lavalys.com and sisfot sandra lite www.sisoftware.net are the most thourough that i know of i would say. But there's also fresh diagnose that's freeware if you want to try it out -> www.freshdevices.com

The best place i reckon for windows errors is microsoft's knowledgebase itself. Go to microsoft.com, look for the knowledge base (MSKB), type in the error message that you see and hopefully it will come up with some options of what it could be.

[alexander]

I like "belarc advisor" if I'm in windows better, if you use linux, there's nothing in the world that beats lspci!

[Aki]

This is the error number that appears on the blue screen 017F:BFF9DFFF
And I'm going to look up what this error is.

[Tormod]

Originally Posted by Aki

This is the error number that appears on the blue screen 017F:BFF9DFFF
And I'm going to look up what this error is.

It does appear to be a problem with the disk drivers in Win 98:
http://www.nocrash.com/ncbbs/msgs/2046.shtml

[alexander]

Upgrade to Win. 2000 Pro if you want to continue to use windows, 98 is too easy to get into if you use the internet, better yet get Linux, but the choice all depends on you, but you pretty much need to the point of have to upgrade...